Privacy policy

Privacy Policy

Effective Date: 22 June 2025

Hole in One Shot Ltd ("we", "our", or "us") respects your privacy and is committed to protecting personal information you may provide through the mobile application (the "Service"). This policy complies with applicable privacy laws, including GDPR (EU), CCPA (California), and others.

Information We Collect

We may collect:

  • Personal data (e.g., name, email)
  • Usage data (e.g., device type, screen views)
  • Location data
  • Payment or transactional data

How We Use Your Data

We use your information to:

  • Provide, maintain, and improve the Service
  • Personalize content
  • Respond to support inquiries
  • Process transactions
  • Send updates or promotional communications

Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

  • Your consent
  • Performance of a contract
  • Legitimate interests (e.g., analytics)
  • Compliance with legal obligations

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers
  • Legal authorities if required by law
  • Affiliates or contractors under confidentiality agreements

International Data Transfers

If data is transferred outside your country, we ensure safeguards are in place (e.g., standard contractual clauses under GDPR).

User Rights

Depending on your jurisdiction, you may have rights to:

  • Access or obtain a copy of your data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent
  • File a complaint with a supervisory authority

To exercise your rights, contact us at data@chtags.com

CCPA Notice (For California Users)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know what personal data is collected
  • Request deletion of data
  • Opt out of the sale of personal data (note: we do not sell data)
  • Non-discrimination for exercising these rights

Cookies and Tracking

If the app uses tracking technologies (e.g., Firebase, analytics), we may collect device and usage data. You may disable tracking via your device settings.

Children's Privacy

We do not knowingly collect data from children under the age of 13 (or 16 in the EU) without verifiable parental consent.

Data Retention

We retain data as long as necessary to provide the Service, comply with legal obligations, and resolve disputes.

Security

We use administrative and technical safeguards to protect your data, but no method of transmission is 100% secure.

Changes to This Policy

We may update this Privacy Policy. Material changes will be notified via the app or email.

Contact Us

For privacy-related questions, contact: data@chtags.com